20 Questions to Ask Before You Hire a Virtual Assistant

If you are reading this blog post, I am guessing that you are considering taking that leap and hiring a virtual assistant? If you are, congratulations you are one step closer to enjoying more time and more freedom. If you still aren’t sure if a VA is for you, have a read anyway and hopefully this post might give you the confidence to go ahead and start your search.

The virtual assistant world is growing and more and more people are branding themselves as virtual assistants offering a vast array of services and expertise. This is of course as a small business owner or an entrepreneur a fantastic opportunity for you to benefit hugely from highly skilled people to support you and your business.

You can easily hire someone to help with your tasks on sites such as Upwork and Fiver. Although I wouldn’t recommend that necessarily if you are looking for someone to be your right hand man or woman that you want to build a long term relationship with.  I would suggest you look for someone who is just as serious as you and running their own business, not just working part time or as a freelancer.

Hold Your Horses

Don’t hire the first VA you come across. Before you sign that contract, there are a few things you need to consider to make sure you are in the right place to hire a VA:

  • Get really clear on EXACTLY where you need help
  • Identify the MUST HAVE personality traits, who do you work best with? What type of person are you looking for?
  • Write a job description outlining the tasks so you can easily identify the skill set you need, this will help you hire for the role rather than just the tasks.

After you have done that, you are ready to start asking your network for recommendations. Don’t forget to search on social media sites such as Facebook and Twitter too. More often than not you will find there are a number of VAs in the groups you are members of on Facebook or someone in there will know a VA.

20 Questions To Ask Before You Hire

Once you have found a few VAs, undertaken some social stalking to, shortlist your favourites and then interview them. Most VAs that are running serious businesses will offer new clients a free Discovery Call to see if you are the right fit to work with one another. Use this call as your chance to find out as much as you can about them, to make sure you are on the same page and the right fit.

To help you get started here are 20 questions to ask before you hire a virtual assistant.

  1. So here are a list of the 20 questions you absolutely need to ask before you hire a VA:
  2. How long have you been working as a virtual assistant?
  3. Why did you decide to become a virtual assistant?
  4. What do you enjoy most about your work?
  5. What is your background, experience and do you have a specific skill set?
  6. Do you work as a freelancer or do you have your own company?
  7. What time zone are you located in?
  8. What are you normal working hours?
  9. How many clients do you have?
  10. Will my work be subcontracted to someone else?
  11. What are your main methods of communication?
  12. What is your turnaround time on projects?
  13. How soon can I expect you to respond to an email or voicemail?
  14. Do you charge for time spend emailing or on the phone?
  15. How much do you charge?
  16. How do you invoice?
  17. Are you willing to sign a Non-Disclosure Agreement?
  18. What software/programmes do you use and are experienced with?
  19. What security measures do you have in place? (Password, Data, Backup etc..)
  20. Do you think we’d work well together?

In addition to these questions, I am sure you will think of your own as you go through them. Ones that are more relevant to you and your business, but hopefully these 20 questions are enough to get you started.

My Top Tip

Go with your gut. If it feels right and you think you’ll work well together, chances are you will. The times I haven’t gone with my gut instinct are the times when things haven’t quite worked out the way I wanted or expected and I’ve ended up kicking myself!

And if you still aren’t sure, give them a trial project before your hire them to see how they perform. Then you’ll know if you can trust your gut or not!

Are you looking for a VA? Do you need some advice? Let’s grab a coffee, have a virtual chat and see if we are a good fit.

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