In today’s digital age, harnessing the power of AI has become increasingly important for businesses. One such AI tool that has revolutionised my own creative process and productivity is ChatGPT. Since I started using ChatGPT in November 2022, I have discovered new ways to leverage its capabilities and witnessed a significant transformation in my content creation efforts.
Dispelling Misconceptions
Despite some skepticism surrounding AI’s potential to replace human creativity, I believe ChatGPT serves as a complementary tool rather than a substitute for human expertise. While personal interactions and human touch will always be paramount in service-oriented businesses, ChatGPT surpasses individuals who lack profound knowledge and insights. It challenges us to upskill and excel in our respective fields, ultimately enhancing the customer experience, which is the ultimate differentiator.
Embracing Change
The world is evolving, and it is essential to embrace the changes brought about by AI. Ignoring these advancements can be detrimental to the growth and success of our businesses. As someone who struggled with self-doubt and procrastination, ChatGPT has been instrumental in helping me overcome these obstacles and unleash my creativity. Perhaps you can relate to this struggle, too.
Improving Productivity with ChatGPT
I’ve been experimenting with ChatGPT and here are some of the ways I use it to help me get more done without the overthinking:
Summarising Long Texts into Bullet Points: In today’s fast-paced world, time is of the essence. ChatGPT can efficiently summarise lengthy and complex texts into concise bullet points. This feature is particularly useful when trying to extract the main ideas and key takeaways from articles, books, or industry-related texts. By saving time and effort, ChatGPT empowers us to stay updated and informed without compromising on other pressing tasks.
Generating Ideas for Blog Posts: For those who find writing a challenge, like myself, ChatGPT serves as a valuable brainstorming tool. Simply provide a topic, keywords, or a brief overview, and ChatGPT will generate a list of engaging blog post ideas. This functionality ignites inspiration and helps overcome writer’s block, enabling us to consistently produce compelling content.
Creating Outlines for Blog Posts: Maintaining structure and coherence is crucial when crafting impactful blog posts. ChatGPT can assist in creating outlines based on provided keywords or working titles. By receiving an introductory paragraph, a middle section, and a concluding paragraph, we gain a solid framework to develop our own ideas and insights. While ChatGPT can provide guidance, it is our unique perspectives that shape the final outcome.
Asking Questions for Clarity: ChatGPT’s question-answering capability is immensely beneficial for gaining clarity and refining our ideas. By inputting course or program notes, we can transform them into well-defined frameworks. Furthermore, ChatGPT can suggest enhancements to enhance clients’ experiences and deliver exceptional results. Utilizing this feature streamlines our content development, ensuring our frameworks are comprehensive, actionable, and tailored to our clients’ needs.
Creating Headlines and Hooks: Crafting attention-grabbing headlines and hooks is crucial for capturing audience interest. ChatGPT excels in generating compelling headlines that surpass my own abilities. By pasting in an article and requesting headline suggestions, we receive a range of options to choose from. This tool significantly improves content engagement and increases the likelihood of readers diving into our articles.
Conclusion
In conclusion, ChatGPT has become an indispensable tool for unlocking creativity, improving productivity, and enhancing performance. Its ability to summarise texts, generate ideas, create outlines, provide clarity, and suggest headlines makes it an invaluable asset for content creators. By streamlining various aspects of the content creation process, ChatGPT empowers us to bring our ideas to life and overcome the barriers that hindered our progress.
Have you heard about Notion.so, if not I’m here to explain to you why I think it should be your Go-To Business Tool in 2023.
Notion has actually been around since 2013 when a small team of college students initially set out to improve personal productivity and note taking. They quickly realised its potential and that it could be used for so many other things that it quickly evolved. They continue to improve and evolve the product and today it is used by many businesses and individuals who are keen to improve their business operations, performance and productivity.
I first found out about Notion in 2021 and I’ve spent the past year playing around with it myself. Building data bases and templates for myself, testing it with clients. I am obsessed with it. I can just see how it can help so many people who feel overwhelmed with all the tech required to run an online business.
Over the past 7 yeas since I launched my own business and have been deep into the back-end of many 6 and 7 figure online coaching businesses, Notion for me is hands down the best thing I’ve seen. It’s the fact you can run your business all-in-one place. No need for numerous excel spreadsheets to track sales, finance or social media numbers. No need for hundreds of note files in your phone, or multiple physical notebooks (if you happen to be anything like me and start a new notebook just because it’s pretty). The features inside of Notion make it possible to use it for task management, project management, note taking, team communication and much much more.
5 Reasons Why Notion.so Should Be Your Go-To Tool in 2023
Reason #1 – Customisable Interface
Apart from the simple aesthetic in Notion, the customisable interface is what does it for me. It just works for my brain. The fact that I can build something that REALLY works for ME is what I love the most. You can create your own personalised workspaces and dashboards, so you can organise yourself and your business in a way that works best for you, reducing distraction and overwhelm and boosting your productivity and performance at the same time.
Reason #2 – Integrations
Notion integrates with many third party tools and services such as Google Drive, Trello, Slack, Zapier and much much more making it easy to connect all of your business workflows and systems together.
In fact many companies have sprung providing tools that enhance Notions capabilities even further, such as forms, graphs and even the possibility to turn Notion pages into a membership site.
Reason #3 – All-in-one Tool
As I’ve already said and I cannot emphasis this enough, the fact that you can have everything you need to run your online coaching business in ONE single place is the biggest appeal of Notion. It isn’t just limited to task or project management, you can create knowledge databases, an internal wiki (which is how lots of Startups use it), build a CRM and so much more. The functions and features inside of Notion make all of this possible.
Reason #4 – Mobile and Desktop Apps
I know many applications and tools offer Mobile and Desktop apps nowadays, so this is just another reason why Notion is great, it makes collaborating with freelancers, team members and even clients so easy, keeping everyone on track and productive.
Reason #5 – Collaboration
Because of the way you can build Notion to suit your unique wants and needs, plus the strong focus on collaboration inside the tool itself with the ability to comment/communicate inside of Notion it’s self, helps teams to effectively work together in real time and share information easily. The same applies for clients, because I think this would be an awesome way to manage 1:1 clients and even group programmes.
So while Asana and ClickUp are also great, they are predominantely project management tools and are limited to project and task management in comparison to what you can build inside of Notion. It’s the flexibility and all-in-one aspect that is the biggest advantage to me.
I honestly can see more business owners moving to Notion in 2023, so if you’d like to find out more or need some help to get your own Notion space set up, I would love to help you. Book a discovery call with me here. I would love to help and support you on your journey to streamline your operations and achieve your goals in 2023.
Let’s talk about how to manage your passwords. It won’t be long until the next big data security incident hits the headlines, where personal information including usernames and passwords are hacked. Leaving cyber criminals to their own devices to do as they please with this highly sensitive information.
Never has protecting your personal information online been so important. The best way to do that is by using a password manager. LastPass is one of the best and most secure ways to manage your passwords.
Are You Making These Password Mistakes?
You probably think have a pretty good system in place currently, right? If you do you do any of the following, you might want to rethink:
save your usernames and passwords in your search engine, (e.g. Chrome, Safari, Firefox or Internet Explorer)
use your contacts or notes on your iPhone or Android to store usernames and passwords (including pin numbers)
keep a record of all your usernames and passwords in Excel or Word
use the same username and password for EVERYTHING
If you do any of these please stop. RIGHT. NOW.
It’s time to manage your passwords, the right way. Safely and securely.
Let’s take a look at what a password manager is, how you use it and why you should be using it.
What is a Password Manager?
Let’s have a look at what Wikipedia has to say on the matter:
I was first introduced to LastPass back in 2015 when I was looking at setting up my VA business and its one of the tools that I could not run my business without. In fact it is the one tool I use EVERY. SINGLE. DAY. I would be completely and utterly lost without it as I use it for my business.
I actually insist that all my clients create an account and then install the add-on to their Web Browsers. There is no need for me to see all their passwords, I just need them to share them with me securely enabling me to login, so I can help them run their business.
Did I mention that I don’t just use it for work, I use it to manage all of my personal logins as well?
4 Reason to manage your passwords with a Password Manager?
Here are my own top 4 reasons to use a password manager:
Increase your brain power
We live in a world of tech overwhelm. At times, it really is too much. Using a password manager is the fastest and most efficient way to log in to any website. You just click a button. We use so many tools to run our businesses today, using a password manager leaves you with the additional brain capacity to be creative, not having to remember a bazillion passwords (or worse, using the same one over and over again…).
Improved security
If you use a spreadsheet or write them all down in a notebook, imagine if both of those were compromised? What is you were hacked? Or worse, a client was hacked? Is it really worth it.
Life is too short to waste time on trying 5 different passwords to login, only to get really frustrated because you can’t remember exactly which one it is. You only need to remember the master password to login and access your vault. Doesn’t that sound amazing?
Sharing passwords is safe and a breeze
Most of the top password managers will encrypt your data in a way that keeps you safe. The thing I love about LastPass is that they data you store in your vault is kept secret. Even LastPass don’t have access.
As I have already mentioned I get my clients to use it to share their passwords with me and then I can share those with any team members that may also need access. I have folders within my vault for each client so I can find them easily. I can’t see the passwords or edit them, keeping the clients login details safe and secure.
Affordable
The best part is the free version is perfect, you can do all the things you need to with the free version. The pro version only costs just £31 for the year and means you can use it on your Tablet and Phone too, great if you happen to be travelling. Winner.
Choosing a password manager
If you happen to be like me and work with multiple clients with multiple logins to hundreds of different systems, a password manager makes it fast and simple. Personally I love LastPass and like I said before I recommend it to all my clients. LastPass is the dogs bollocks in my personal opinion, but you really need to do your own research and find one that works for you and meets your needs. Just make sure you choose one with a good reputation, otherwise you could be unwillingly putting your data into the hands of cyber criminals.
Today I am sharing how to get your systems setup in a weekend. This is pretty much the exact process I follow when it comes to setting up the basic systems for my clients.
If you are just starting out, or have perhaps been in business a while, I’m guessing that you probably have signed up for every software programme out there. Asana, Trello, Planoly, ClickUp, Later, Buffer, Dubsado, etc……the list goes on. But the fundamental problem you have it that so far nothing has worked. You’ve flip flopped from one system to another hoping something will work and wondering how the hell you actually create this time freedom every ‘guru’ keeps telling you about. The problem is you have no idea where to even start to maximise your productivity, simplify your business or make the tech work for you. That is because you are knee deep doing all the things, stuck in the day to day operations. Fear not, I’m here to help you get clarity on your processes.
By following these simple steps, you can get your systems set up with ease and get back to being the soul-led CEO.
Step 1: Define your Customer Journey
Your customer journey is quite possibly the most crucial step in your systems setup. Your whole business hinges on this, nail this process and the rest of the systems in your business will slot into place. Grab a piece of paper and a pain and write down every single touch point your customer goes through on their journey from cold lead to hot client.
Here is what it may look like:
Lead Capture: How do people find out more? Is it a form on your website? Your Sales page? Link from IG? Facebook? Download your freebie?
Discovery call: How do they book a call? Where do they schedule it? What does this look like? Do they need to fill out an application form?
Proposal, Contract, Invoice: Do you offer a standard package, could you can turn it into a standardised proposal? What about a contract? Do you have standard terms or different terms for your services? How do you invoice them?
Onboarding – What happens after a lead becomes a hot client? Do you have an initial client kick off call? This includes things like new client forms, welcome pack, welcome email, next steps.
Working with you/Setting boundaries: What is working with you like? Do they need to schedule calls? Fill out forms or questionnaires? How do they reach you, if they need you? Is this covered in your welcome pack?
Offboarding: archiving files, reviews, testimonial, deleting from any systems, goodbye/closing email
Step 2: Choosing your Tech and Tools
You’ve probably already got all the tech and all the tools (hello shiny object syndrome), but what do you really need? Let’s take a look at the 3 main functions you need to consider in your systems setup, in order to create a seamless, stress free experience for you, your team and most importantly your customer
Scheduling – This is going to save you a shit load of time because this is where your propects, team and clients have direct access to your calendar. No more going back and forth over emails trying to find a date and time that works for everyone. You get the appointments booked straight into your calendar, easy peasy lemon squeezy.
Ones to consider: Calendly, Acuity, Dubsado Scheduler (although this is still in Beta and can be a bit sketchy)
For this I would consider 17 Hats, Dubsado, Honeybook (You can absolutely build a custom set up with a little bit of work and the help of Zapier)
3. Project Management – the last piece in the puzzle. The number one place to keep ALL your tasks, process, projects and SOPs in one place. Perfect for managing your clients and your team, so you can stay on track and super organised.
For this consider: Asana, ClickUp, Trello or Monday (my personal favs are Asana and ClickUp)
Step 3: Setup your Client Management System
Now you’ve take the time to think about your customer journey, you need to grab that piece of paper again and get to work creating the various elements. Here’s what you need to consider creating if you don’t already have it in place:
Contact Form
Initial contact email
Application Form
Scheduling email to book a discovery call
Proposals
Contracts
Invoices
Welcome Email
Welcome Pack
Offboarding Emails
Feedback Forms
Client Testimonial/Case Study Email + Form
Do this once and you won’t need to do it again. It will not only save you time, but by using a tool like Dubsado you can automate a large part of the process, which will give your new and existing clients an amazing customer experience they’ll want to shout about from the roof tops.
Once you are happy with your customer journey, you can turn it into a process. List out all the steps as individual tasks and add it to your project management system, so that every time you onboard a new client, you know with certainty that every single step has been completed.
Step 4: Setup your Project Management System
A project management systems is the key to running a successful uncomplicated business. It’s a good exercise to sit down and draw an organisational chart, with all the different departments of your business and then set your project management tool up like this.
For Example: Marketing (department/team), Editorial Calendar (project) in Asana
There is no one size fits all up set up, you need to find what works best for you. Start simple, play around with your set up and then you can continually add to it.
Here are a few ideas for departments to get your started:
Vision + Planning
Team Management
Operations
SOPs
Sales + Marketing
Launches + Funnels
Products/Programmes
1:1 Clients
Step 5: Get More Strategic
Now you have found a set up that works for you, it’s time to build it out. Start adding all your projects to your project management tool of choice. Here are a few ideas to get you started and how I have mine set up.
Vision + Planning – great place to map out your goals for the year and the next 3,5,10 years. Also the perfect place to record your values, mission statement and anything else that is essential to building and growing your business. You could even put your vision board here, so you see it daily if a digital rather than a paper version works best for you.
Team – use this to create a list of all the roles within your business, who does what, their responsibilities, who you have already hired, what positions are still open, even the recruitment process with possible candidates could be included here.
Marketing – editorial calendar, instagram plan/schedule, FB Group, Pinterest, Ad campaigns, basically any marketing activities you do that will be useful to keep track of.
SOPs – this is your business bible, the guide to running your business should an emergency arise and you can’t be in your business running the day to day. Every task you perform is a process, whether you realise it or not. So next time you are undertaking a task, note down the steps, use Loom to create a video and add it in this section. You can either add all your project templates here or create a separate ‘team’ to put them in.
Step 6: Reflect, Review and Refine
Follow these simple steps and I guarantee you will be able to get your systems setup in a weekend. Remember, no process is perfect. As you grow and evolve, systems and processes change, and that’s ok.
It is important to regularly review processes, to reflect on what is working, review it in action and then refine it to make it better and more efficient. Don’t forget that some of the tools mentioned about enable you to automate some of these tasks, e.g. Dubsado. It is fantastic for this, it enables you to create workflows that just happen in the background, removing you from parts of the process completely.
Never forget that this is your business, so you get to run it in a way that feels good for you. No one person’s processes are the same. We all do things differently, that is what makes us all unique. It is also the reason why it is important to create SOPs for every part of your business, it creates consistency and efficiency. We only want to do the hard work once, not continually recreate the wheel.
Building your business systems takes time. It doesn’t have to be perfect, you just have to make a start.
If you still feel overwhelmed or feel like you don’t have the time for this, get in touch. Tech and systems are my jam and I’d love to help. Shoot me a DM on Insta or find out how to work with me here.
